Elaine Cheng oversees all aspects of information technology globally as managing director and chief information officer for CFA Institute. Her primary focus is to provide and support organization-wide IT, including infrastructure and architecture, applications development, business process reengineering, networks and computer operations. She is accountable for the future vision and strategy of technology and systems. Cheng also leads the newest function at CFA Institute, Global Strategic Design, which works as an internal consulting function responsible for human-centered decision making, idea generation and execution.
CFA Institute is the global association of investment professionals that sets the industry standard for professional excellence and credentials, with more than 142,000 members in 159 countries and territories.
Prior to joining CFA Institute, Cheng worked for M&T Bank in Buffalo, New York, as group vice president of Technology Business Services. In this position, she led development planning for major IT investments; managed technology relationships with retail, commercial, and internal business units; and overhauled the project management process. She served as vice president of retail operations at the bank prior to this position.
Cheng earned her BA from Vassar College and her MBA from the University of Rochester, both in New York.