Greg Ericson is the SVP and CIO Essilor of America as well as the Chief Executive of Optical Lab Software Solutions, one of the company’s business units. He is responsible for leading the company’s entry into a new integrated customer offering with a suite of commercial optical cloud products including Ask About Your Eyes, Frame Dream, Uprise and Optuitive. Since joining Essilor, Greg has led the IT department to a 30 percent increase in overall customer satisfaction.
Prior to joining Essilor, Greg served as Chief Innovation and Technology Officer for Press Ganey Associates where he oversaw the introduction of market leading integrated and guided analytics for the healthcare industry. He led the introduction of master patient indexing technology which enabled the correlation of patient satisfaction scores with clinical outcome measures, and delivered clients a longitudinal view of performance.
He was also CIO at The Broadlane Group, Smith & Nephew, and Home Shopping Network. Greg currently serves on the board of directors for the ecommerce company VisionWeb and is actively involved in the Essilor Vision Foundation, UT Dallas Advisory Board, and MentorNet.