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sastry durvasala

Sastry Durvasula

Chief Digital Officer and Chief Data and Analytics Officer - Marsh


Sastry Durvasula was previously Vice President and Global Technology Head of Information Management and Digital Capabilities at American Express. In this role, Sastry is responsible for leading the IT strategy and transformational development to power the company’s data-driven capabilities and digital products globally. His organization is also responsible for delivering enterprise-wide analytics and business intelligence platforms, and supporting critical risk, fraud and regulatory demands.

Sastry has held numerous IT executive positions at American Express with a successful track record in driving innovation, leading large-scale transformation programs and managing global technology investment roadmaps, while building high-performing organizations and fostering an agile culture. 

Most recently, Sastry led the launch of American Express’ Big Data platform and the transformation of its enterprise data warehouse, which are powering the next generation of information, analytics and digital capabilities. These include My Offers, a personalized and location-based digital offer ecosystem connecting buyers and sellers; an innovative partnership with Trip Advisor in which Card Members unlock exclusive benefits; and B2B and B2C digital marketing and insights products for the global card, merchant and network business groups.

Sastry’s team also led the development of the company’s API strategy and the Sync platform, unleashing the power of American Express’ closed-loop network data to deliver innovative products, drive social commerce and launch external partnerships. These have included ground-breaking digital platforms such as Tweet to Buy; Link, Like, Love on Facebook; special offers on foursquare; Xbox in-game experiences; and the Ride-with-Points partnership with VeriFone. His team also launched AmEx Pass for Apple Passbook and Ticket for Samsung Wallet to deliver real-time mobile experiences for Card Members.

Prior to American Express, Sastry worked as an IT consultant for leading businesses across the U.S., Europe and Asia. Sastry currently serves as co-chair of the Evanta CDO Executive Summit. He is credited with a number of patents in the information management, payments, mobile and digital commerce technology space. He holds master’s and bachelor’s degrees in engineering, and various professional certifications.