White Papers

HCL Technologies - Bridging the Digital Disconnect - Modernizing Infrastructures to Deliver a Cohesive Customer Experience

Companies are under mounting pressure to deliver digital customer experiences that are fast, easy, effective, safe, and secure at each level of every interaction. The simple truth is that many organizations are unable to meet those demands. In many instances, they lack the orchestration and vision to execute their own digital roadmaps. In other cases, they lack the modernized infrastructure, software, and operating systems required to fulfill increasingly common expectations from customers who have grown accustomed to rich, multi-functional digital experiences across a wide variety of devices and channels. However, elegant customer experiences are possible when companies connect the dots and remodel back-end processes and supporting systems in parallel with digital and physical customer interfaces. In this white paper from HCL Technologies and HMG Strategy, you’ll discover the characteristics of success among digital transformation leaders along with recommendations for delivering exceptional digital customer experiences.

Attribution: HCL

Protecting the Crown Jewels in the Pivot to Digital Transformation

Digital technologies offer companies incredible opportunities to create new revenue streams and to deliver new and improved customer experiences. But as organizations make the transition to a digital ecosystem, executives must also determine how to protect their crown jewels – mission-critical applications such as enterprise resource planning (ERP) systems from companies such as SAP and Oracle. These systems house companies’ most sensitive data such as customer information, corporate bank accounts, intellectual property and other critical assets. In this white paper from Onapsis and HMG Strategy, discover best practices for securing vital information contained in SAP and Oracle systems for those organizations that are shifting to a digital environment.

Attribution: Onapsis

Intelligent ERP - The Backbone of Digital Transformation

Today's systems of record have been overtaken by new systems of intelligence, which deliver automation, contextual collaboration and AI. IDC calls this enhanced ERP portfolio "intelligent ERP" or "i-ERP," and it is the backbone of digital transformation. In this report, IDC discusses new digital business models which enables enhanced user experiences and innovation, unlocking the value of information while addressing GDPR requirements. Read this whitepaper to understand the movement to i-ERP and assess the progress of vendors to realize the promise of i-ERP, which IDC predicts will run tomorrow’s business in an increasingly digital world.

Attribution: SAP

Moor Insights & Strategy: Hybrid IT Helps Businesses Navigate Through Digital Transformation

In this era of digital disruption, businesses must be more agile to capture opportunities. Many viewed cloud computing technology as the way to do this, promising to address agility, scalability, and cost. But in moving to the cloud, many found that its security, compliance, and performance did not fully meet their needs. Additionally, previous common thought was public cloud is less expensive than private cloud. We now know that is not true in all cases. Savvy businesses realize hybrid IT, which includes both off-premises and on-premises services, enables better agility. After initial experience with public cloud offerings, businesses learned that many workloads are best hosted on-premises, primarily due to security, compliance, performance, control, and cost issues.

Attribution: Hewlett Packard Enterprise

IDC Technology Spotlight: Digital Transformation Trends in IT Services

In today's business environment, CIOs and business leaders are challenged to move their enterprises to the next level through digital business transformation, thereby providing the agility required to succeed in dynamic global markets. New technologies such as cloud, mobile, and business analytics, coupled with the right kind of organizational innovation, can create new business models and drive business opportunities. To succeed, enterprises need to assess their current stage of maturity in digital transformation to identify areas and capabilities that require strengthening. In addition, they should evaluate internal capabilities and maximize existing and potential third-party relationships. This Technology Spotlight examines these important trends and discusses the role that Hewlett Packard Enterprise (HPE) can play in helping companies achieve these goals.

Attribution: Hewlett Packard Enterprise