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Don Stockslager serves as VP, Strategy & Transformation - Equifax Consumer Services, where he is accountable for rapid transformation of consumer care. By rapidly applying advanced solutions for telephony, CRM, Operational Artificial Intelligence and Robotic Process Automation, Equifax is reducing effort for consumers to manage their financial goals. With deep experience in technology delivery and business optimization, Stockslager is skilled in leading agile,cross-functional teams to deliver customer-centric products.
Prior to joining Equifax, Stockslager served in multiple roles at First Data, including leading the global Center of Excellence for Customer Relationship Management technology. By transforming localized CRM into an enterprise solution, First Data aligned marketing, sales and service into a global system of customer engagement. Role included management of key vendor acquisitions of cloud-based sales enablement solutions, with accountability for service reliability, delivery optimization, and compliance management.
Other roles at First Data include product delivery for multiple mobile applications for sales enablement, which increased revenue through improvements in Time to Close and increased Initial Order Product Penetration.
With a background spanning technology and business, Stockslager holds a Bachelor of Science, Computer Science from Shippensburg University, a Master of Business Administration from Frostburg University and is a certified Six Sigma Master Black Belt.
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