Anthony Concolino

Anthony Concolino

Technology Infrastructure Risk Lead, Risk & Process Management - Bank of America

Bank of America ▪ New York, NY ▪ 9/17 – Present

Technology Infrastructure Risk Lead, Risk & Process Management

Responsibilities included re-engineering Technology Infrastructure (TI)  Risk & Process Management functions and team building to improve the control environment and risk posture through Risk Issue Management, Audits & Exams, Quality Assurance, Identity & Access Management, Vulnerability Management, Business Continuity, Application Governance.

  • Designed and implemented TI Quality Assurance practice
  • Improved Risk Lead roles for Global Markets and Wholesale Banking Technology improving relationship with GBAM Tech
  • Optimized risk lead staff by 75%, uplifted skillset, improved productivity and changed focus to high-value trusted advisors
  • Improved quality of risk register transparency, risk issues and remediation plans
  • Designed and implemented TI-Global Information Services (GIS) engagement model and Vulnerability Management
  • Led Functional Risk Management requirements definition for new risk platform and augmented artificial intelligence engine
  • Led Application Production Support Migration risk initiatives
  • Identified and assessed key audit issues for Cloud, Security Baselines, Risk & Controls Inventory, Access Management

CITOS Group ▪ Scarsdale, NY ▪ 1/14 – 9/17

Principal Consultant, Founder & President

Executive advisory and management consulting for Fortune 100, government, startups and early growth stage companies

  • Developed Cybersecurity, Cloud/IT and Enterprise Architecture Consulting practices; forged partnerships with leading preeminent security experts and won contracts to conduct assessments for critical infrastructure of government entities
  • Provided business and product/technology strategy for startups and early growth-stage companies with patented technology for Cyber Security, Real-Time Application Performance Monitoring, Artificial Intelligence, Security Training & Awareness, Real-Time Risk Analytics and Market Risk Management, Market Data Cloud product/technologies

    CITI ▪ New York, NY ▪ 6/05 – 1/14

    Chief Operating Officer, Capital Markets Banking & Corporate Technology Infrastructure

    Global team lead responsible for the day-to-day business operations and Cloud/IT Transformation Program for Capital Markets Banking and Corporate technology infrastructure and global data center/technology infrastructure organization (total staff 6,000, budget $1.4billion). Areas of responsibility included: Strategy & Planning, Financials, Risk & Compliance, Business Continuity, Program/Change Management, Capital Expenditures Governance, Headcount Management, Outsourcing, Vendor Management, Location Strategy, Management Communications, Metrics & KPIs.

  • Instrumental in developing and implementing new operating model and organization structure, improving service levels, improving risk management, reducing costs and headcount, controls and security as part of multi-billion-dollar IT Transformation program (included data center consolidation from 64 to 21, virtualization and desktop standardization)
  • Consolidated and reengineered several SA/DBA organizations consisting of 1,500 global staff with a $300 million budget; Achieved 25% cost and headcount reduction while reducing outages, improving security and resiliency
  • Led process improvement for Client Management, Project/Program Management, Product Management, Vendor Management, Service Management, Asset Optimization, Budgeting & Chargebacks, Management Reporting & Analytics
  • Improved data analytics and reporting for Markets Trade Processing and Volume Trend Analysis
  • Instrumental in implementing Morgan Stanley Smith Barney conversion (70 million positions) post sale
  • Direct staff management 250+

    Head of Global Client Management & PMO, Capital Markets, Banking & Corporate Technology

    Managed global team responsible for infrastructure service delivery ($1.1 billion spend) and led multi-organizational, multi-discipline process improvement program resulting in higher resource utilization rates, lower chargebacks and improved time-to-market

    Risk Management Reengineering Program Director, Operations & Technology

    Led Business Resiliency and Cybersecurity Reengineering Program; Developed and implemented Technology and Cyber Risk Assessments, Key Risk Indicators and Metrics, Cloud & Third Party Management Policies, Recovery & Testing Standards, Testing Management & Tracking Tools, Quality Review Process, Application/Technology Resiliency Reference Architectures

    Aladdin Enterprise Solutions, Inc.(Startup) ▪ New York, NY ▪ 9/02 – 6/05

    Executive Vice President – Sales, Marketing and Delivery Operations

    Led Sales, Marketing and Operations for this startup that developed early stage cloud technologies aimed at simplifying and reducing the cost of complex distributed computing environments using new virtualization, autonomic computing and policy management

    • Designed and delivered the first virtualized market data platform for a major stock exchange

    Reuters, Inc. (Quotron Systems/Citicorp) ▪ New York, NY ▪ 3/84 – 9/02 (18 years)

    Global Product Management Head of Equities Trading and Wealth Management Products

    Held senior management positions responsible for Product Management, Sales & Marketing, Global Account Management, Product/Program Management and Technical Account Management for the Equities Trading, Brokerage, Wealth Management business sectors. Annual Revenue: $120 million. User base: 130,000. 

  • Over 18 years, designed, managed and delivered multiple generations of award winning, world class market data platforms
  • Instituted best practice for product/program management, marketing, launch and rollout
  • Built and led technical account management organization
  • Managed vendor/partner relationships and instituted Developer API program
  • Attained 100% customer retention rate plus added new business post-acquisitions
  • Advised and brokered company and product acquisitions
  • Achieved and maintained highest customer satisfaction ratings among Reuters products
  • Instrumental in the design and delivery of one of the first online banking, automated brokerage order entry system, straight-through-settlement processing systems, UNIX and Windows-based platforms
  • Planned and implemented multiple networks, platforms and back-office conversions
  • Managed senior account relationships and conducted contract negotiations leading to multi-million-dollar contracts

Bunker Ramo Information Systems, Inc. ▪ Trumbull, CT ▪ 6/82 – 3/84
Senior Systems Engineer

  • Instrumental in delivering the first distributed market data platform in the industry (UNIX)
  • Designed customized product configurations and led nationwide product and network rollouts

      Education and AFFILIATIONS                                                                                                                               

B.S. Electrical & Computer Engineering | New York University Tandon School of Engineering (Brooklyn Poly) 1982

Graduate courses: Network Communications, Finance, Marketing, Organizational Behavior, Management Process

Professional Training: ISACA CRISC & CGEIT, ITIL Foundation, Microsoft Azure Cloud Foundation, AWS Cloud

Board Affiliations: President, New York University (NYU) Tandon School of Engineering Alumni Association, NYU Tandon Board of Overseers Member, Underserved Communities Initiative Chair, NYU Alumni Association Board Member, NYU Alumni Association Bylaws Committee Member, HMG Strategy Technical Advisory Board

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