People

chuck-shmayel

Chuck Shmayel

IT Services Management Executive - Global IT


Chuck is a global Information Technology leader with over 20 years’ experience possessing an outstanding leadership and organizational skills. His years of experience have been with several fortune 50, 100, and 500 companies. He is capable at communicating with business leaders, technical staff and customers at all levels.

Chuck is a successful leader and team builder who uses mentoring, coaching, planning and proven techniques to lead and rally his teams to achieve results beyond their own imagination.

Chucks’ Leadership style is the manner and approach used to provide direction, and motivate others. Chuck leads through personal expertise and direct involvement in planning and implementation. He leads from the front and exercise strong authority; he guides others by demonstrating his personal mastery of the tasks to be performed. He expects his team to adopt a hands-on, practical approach to problem solving. Chuck offers the stamina to inspire his employees to peak performance, built on respect, loyalty, and trust. His easy-going sense of humor has been a defining management strategy to bring out the best in everyone

Chuck is proficient in developing the financial analysis for reengineering opportunities, design and implements global processes, identify automation and standardization areas. Chuck was responsible for the service delivery, security, operations and management for both domestic and international datacenters in three continents; Chuck is experienced in working both with on-site and off-shore teams to deliver customer-focused systems and achieve direct and measurable results.

Chuck led several organizations to new information technology performance and quality service levels. Evaluating a wide range of options including SaaS, IaaS and PaaS cloud services.

Chuck was responsible for setting global infrastructure and information security strategies; he led multi-functional teams in the US, EU and APME. He was responsible for strategic planning, budget and P&L management, vendor and staff management.      

Chuck excels in negotiating and managing offshore/onshore outsourcing contracts, setting strategic directions, maintaining relationship with vendor’s management, and monitoring performance to ensure deliverables are in-line with agreed upon metrics.

Chuck led the consolidation of several global datacenters; built two high availability datacenters in the US, modernized and virtualized operations to deliver a converged infrastructure.   

Chuck who is known for his insightful ability and versatility led the initiative to build private enterprise cloud (IaaS, SaaS) for mobile computing and CRM to offer variety of tools for sales, customers and vendors.

Chuck was a key stakeholder in five mergers and acquisitions; and participated in a task force to lead the divestiture of two business units.

Chuck holds a bachelor degree in computer science from DePaul university; he is an active member of the Chicago CIO/CISO executive committee; Net Focus North America Advisory Board; Chicago Electronic Crimes Task Force Group (led by the United States Secret Service organization) and the Association of Information Technology Professionals (AITP).