Jim Randall

Deputy US CISO & Network Head of Cyber Security - PwC

Jim Randall is the IFS Head of Cyber Security.  In this capacity he is responsible for the transformation and operation of the full range of cyber practices, including: threat intelligence and monitoring, CSIRT Readiness, application security, vulnerability management, data privacy and cyber defense systems management.

Mr. Randall's accomplishments include:  establishing follow-the-sun security hubs in APAC, Europe and the Americas with over 120 personnel across three primary centers; in-sourcing the administration of 90 internet gateways from seven outsourcing partners; reducing systems change defects from 10-per-1,000 changes to 2-per-1,000 changes; and saving $2M annually through re-structured operations.  

Prior to joining Zurich in 2011, Jim spent 12 years with security software and services provider, Symantec, where he advised enterprises on IT risk management practices, and planned the structure and training of their operations teams to arrive at sustainable performance, while still delivering the value of the security controls.  Key programs defined include: PCI compliance, vulnerability management, and global incident management and response execution.  

Mr. Randall is the prior Chairman of the Midwest chapter of the IT Security Council, and is a current member of the International Association of Privacy Professionals and the Information Systems Audit and Control Association, and an active member of the Chicago CISO forum.  

He has a bachelor’s degree from Illinois State University, with a major in Accounting and honors colloquium study in information systems, and lives in Chicago with his wife of 15 years, Nancy, and their four children.

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