John Lukas

SVP, Restaurant Strategy - Heartland Commerce

John is the former Chief Information Officer (CIO) at the Arby’s Restaurant Group and has experienced exciting change throughout his extensive career in various industries guiding organizations in key areas such as strategic planning, team development, mergers and acquisition, divestures and technology innovation focused on creating financial value across organization disciplines.

Mr. Lukas holds his Bachelor of Science degree in Information Systems from the State University of New York at the College of Technology in Utica, New York and has held various progressive technical and management positions with organizations such as Bristol-Myers Corporation, Carrier Corporation, Carrols Corporation, Wendy’s Hamburger’s and Arby’s Restaurants.

John is firmly committed to delivering a technology strategy that closely monitors business partner capabilities in emerging technologies that can be considered a commodity to the organization, or those that do not directly impact transacting our business, then determine if it makes fiscal sense to outsource that technology.  The result of delivering this strategy allowed John to transform his technology organization to one that is virtually 100% dedicated to delivering key organizational goals versus allocating precious time to back office system administration.  John believes an organization structured in this manner will quickly deliver innovative technologies across all disciplines such as the recent rollout of the new analytic tools and the Enterprise Data Warehouse at Arby’s.

John attributes much of his organizational and professional growth to his staff member development, a key personal objective is ensuring his staff members understand how the core business functions and our individual contribution in attaining our goals.  This strategy allows his technology team to play a key liaison role between business leadership and emerging technology thus leading a culture change toward continual innovation.

John has served his community in various volunteering capacities for many youth athletic programs including football, basketball and baseball.  He also served the technology community by participating on various professional boards applying his expertise across many functions.