Raj is known for his acute customer focus, blending innovative technologies and strategic partnerships to create meaningful impact.
Raj has led diverse business development and technology engagements (+8 yrs as CIO/VP) across hitech, private equity, healthcare, insurance, manufacturing & retail industries. He has +17 yrs of multi-channel customer experience, integrating ideas, people, technology, analytics and execution.
He excels at building global teams, drive rapid product maturity and market adoption. He holds a Masters in Business-IT (Dean's award) & Applied Math and is GCP, CISM, PMP, ITIL certified. Raj is also advisor to multiple technology leadership and non-profit boards.
1. Enterprise strategy & Business value creation:
• Business development, Sales Enablement and P&L management
• Customer journey mapping - Ideation, ROI Analysis, Change Management, Deal Negotiation
• Global Program Management & Execution
• Professional services, Google Cloud and GSI partnerships enhancement
2. Emerging technology adoption (ML/Ai, Smart analytics, RPA, IoT, Cloud):
• Business architecture and Technology modernization
• Led transitions to 100% Cloud (Google Cloud/GSuite, O365, SaaS, AWS, Rackspace, Salesforce, ADP)
3. Solution design & deployment:
• Self service analytics
• Ecommerce, Digital platform & Product management - Web/Mobile/Analytics
• Next-gen applications and platform Integration
4. IT M&A Integration/Separation (Buy and Sell side) of Acquiring and Portfolio companies:
• Due Diligence, Close, Zero & 100 Day Planning
• Organization restructuring, Talent, Services & Technology consolidation
5. Process improvement/automation across
• Sales, Quote-Cash fulfillment, Supply & Distribution, CRM, Call center, HR, EMR, Finance.
• Information security governance, MDM, compliance (SSAE16, HIPAA, PII, SOX)
6. Talent development:
• Hiring, mentoring, retention. Internships