Susan Miller is Brightfield’s Chief Revenue Officer. Susan is a strategic digital transformation leader and serial entrepreneur, who lives for innovation, growth, and nerdy tech, with 20+ years of commercial experience at startup, mid-size, and large companies globally.
Most recently, Susan was a Partner, General Manager, and Global Intellectual Capital Solutions Group Leader with Mercer, the HR consulting division of $6B Marsh & McLennan. She led Mercer’s subscription, insight, and analytics businesses across the firm. Prior to Mercer, Susan held positions as Chief Marketing Officer, Head of Sales, and Chief Business Development and Strategy Officer for JustAPIs and AnyPresence (acquired by TIBCO), both VC-backed by Grotech Ventures, Kinetic Ventures, and Citrix Systems. Here, she managed growth, developed enterprise partnerships, channels, and strategy, and won third place at a SXSW Hackathon.
Susan also held several senior leadership roles across 11 years at The Corporate Executive Board (acquired by Gartner). She pioneered several CEB businesses for heads of Finance, HR, Legal, Operations and Procurement, Sales, Marketing, and IT, including the SMB start-up division, with responsibility for $60M+ growth, 175+ staff and 5000+ customers, the global advisory offering, and emerging issues research. Susan’s career is grounded in strategy, with experience as a strategy consultant at Mercer Management Consulting, a contributing author to several best-selling books on digital business design, as well as strategy and new product development at Staples, Inc.
She is accomplished as a board member, active volunteer, women’s business mentor, and avid Cleveland sports fanatic. Susan has been honored with Georgetown Lombardi Comprehensive Cancer Center’s Spirit of Life Award, Innovation Enterprise’s Disruptive Strategy Award, and CEB’s Spirit of Generosity and Force of Ideas Awards. She split her academic career between Wellesley and Dartmouth Colleges, with executive education at Wharton. Susan and her husband, Conor, reside in Arlington, VA with their four children.
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