Victor Fetter has over 25 years of experience in using technology strategically to grow global businesses and gain competitive advantage. He is an advocate of the customer, a digital leader and recognizes the importance of agility and scalable delivery. His experience spans the financial services, high-tech, and professional services sectors, with emphasis on global operational excellence, risk management, and corporate governance.
Mr. Fetter has built his reputation as a transformational leader who addresses business challenges head-on. Throughout his career, he has led technology transformations at many international companies. He is credited with the development and execution of technology strategies that have transformed the client experience, accelerated operational efficiencies, and optimized core technology spend.
As a customer advocate, he has championed customer advisory boards, supported global sales, and is considered a thought leader on the transformative role of technology in business. He has a passionate delivery style and is often sought out as a speaker for internal and external conferences to share his view on the accelerated pace of change, emerging innovations, and the evolving role of technology.
Mr. Fetter has been recognized as a digital leader who is using technology in unique and impactful ways. As Chief Information Officer at LPL Financial, he developed and executed a private cloud based digital transformation strategy that provides enhanced client experiences. This platform uses data and analytics coupled with automation to drive efficiency. In addition, he has increased his focus on technology risk management in recent years to establish a robust cyber security function while building relationships with regulators to ensure a strong compliance profile.
He is passionate about innovation. He has established environments where exploration and discovery are encouraged and new capabilities emerge, including cognitive computing, adaptive analytics, voice and automation. In the past few years, he has also been recognized by Forbes and others as one of the most ‘social’ CIOs in the U.S. In 2015, Mr. Fetter was named the Charlotte Business Journal’s CIO of the Year, and the North Carolina Technology Association’s Private Sector CIO of the Year. In 2016, his team was recognized with a CIO 100 award.
In leading one of the largest global e-commerce platforms, Dell.com, he organized and executed technology at scale. As the Vice President and CIO of Dell’s online division, he led the digital transformation of a $15 billion e-commerce channel that supported Dell’s consumer, commercial, and reseller network spanning 130 countries and processing one order per second. During this time, he also increased the pace of delivery for new capability from four times per year to two times per week.
Mr. Fetter is a Director at The Private Trust Company (PTC), which provides trust administrative services for individual and family assets. Prior to these roles, he has been an executive at Dell Computer, Mercer Human Resource Consulting and Hewitt Associates (now Aon Hewitt).
Mr. Fetter is a community advocate and serves on the Board of Directors for two local nonprofits. Pat’s Place is a child advocacy center focused on promoting healing from child sexual abuse. Apparo, focuses on empowering the Charlotte nonprofit community through technology. He is a proponent of Young Life and serves in the children’s program for his local church.
He earned a Bachelor of Science in Computer Information Systems and Business Administration from Spring Hill College. A native of New Orleans, Louisiana, he and his wife, Heather, have been married for nearly 25 years. They have four children and are passionate about family and travelling.