The 8x8 eXperience Communications Platform™ Integrated contact center, voice, video, chat, and embeddable communications.
Kansas City Royals
8x8 Voice and Contact Center for Microsoft Teams Video
8x8 Contact Center
"The beauty of 8x8 with Teams is that we can all be on one system together. More than anything, I think it's about keeping us connected."
"It’s a time saver, and 8x8 is continuously updated with the latest features and security, which we didn’t get from the other vendors."
8x8 is transforming the future of business communications with XCaaS™ (eXperience Communications as a Service™). 8x8 XCaaS is the only integrated platform for contact center, voice, video meetings, team chat, and CPaaS embeddable APIs. Unlike multi-vendor environments, 8x8 XCaaS provides platform-wide reliability, lowers costs, boosts employee productivity and customer engagement, and delivers intelligence through AI-powered experiences and insights. More than 2.5 million people around the world rely on 8x8 to collaborate quicker, work smarter, and serve customers better with real-time analytics across every interaction. For organizations relying on Microsoft Teams for collaboration, 8x8 offers its 8x8 Voice for Microsoft Teams direct routing solution and 8x8 Contact Center for Microsoft Teams which is certified by Microsoft. 8x8 Voice for Microsoft Teams provides advanced telephony and contact center capabilities to further empower Microsoft Teams users. Today, more than 150,000 users rely on 8x8 for advanced communications for Teams. 8x8 is a ten-time Leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide and seven-time Challenger in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS).
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