An experienced digital leader, with roles spanning over 22 years across multiple industries, her career has focused on delivering digital transformation and complex technology-enabled business change. She has driven business value through digitally enabled business models, complex integration and merger experience. Scope of roles have included client/Customer facing digital product teams as well as delivering enterprise technology and all aspects of infrastructure across organisations. Charlotte has held various C level technology and digital leadership roles within FTSE 100 companies including, most recently, at Pearson, where she was CTO for the Core Business. She was also the SVP of Technology and Operations Strategy & Portfolio at Pearson spanning a large portfolio of investment. Prior to that, Charlotte held a number of Tech leadership roles at Thomson Reuters, including Divisional CIO for the Financial and Risk and Global Growth businesses. She has also worked across other professional services firms including consulting experience at Deloitte and Linklaters.

Charlotte Baldwin

Global Chief Digital & Information Officer

Costa Coffee