Information technology executive with 25+ years of experience across several major industries: insurance, claims, and banking services (6 years), specialty retail (3 years), automotive (18 years). Have led large technology organizations (500 people with 8 direct reports). Managed capital and expense budgets to achieve corporate objectives. Excellent organizational, leadership, interpersonal, and contract negotiation skills. IT leadership experience spans many facets:
* Medical Insurance, Benefits, and Claims Systems and Data Warehouse solutions
* Investment Systems and Data Warehouse solutions
* Disaster Recovery architecture, planning, and testing
* Cyber-security solution architecture and implementaton (IDS, anti-malware, data encryption). PII, PCI, HIPAA standards.
* Property & Casualty Insurance Policy Management and Claims Systems
* Banking Systems (Fiserv, Open/Close, EasyLender, Andera)
* Enterprise Resource Planning (ERP) (People Soft, SAP, Oracle Applications, Enterprise Content Management)
* Contract negotiation and vendor management for IT products and services
* Infrastructure Management (PCs, servers, storage, network, call center telephony)

Charlotte Decker

Board Member – Audit Committee and Governance Committee

Quaker Houghton