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Dr. Cindy Gordon
AI and Ethics – Adjunct Professor
George Brown College
Dr. Cindy Gordon, CEO and Founder, SalesChoice), a SaaS AI Software platform that solves diverse complex AI use cases in Predictive Sales Forecasting and Employee Engagement Mood Analytics. The company also has a Data Science as a Services (DSaaS) offering helping clients to advance their AI Strategy, Design, and Build Models, ensuring Responsible AI practices are core to all their operating processes.
Cindy is an expert in solving complex Business Strategy and IT Innovation and Growth challenges. She brings deep expertise in SaaS, Software, Enterprise Technology, Customer Relationship Management, Predictive Analytics, AI, Data Sciences and Enterprise Advanced Analytics solutioning. She also has extensive business transformation and change management expertise to advance technology adoption and alignment practices to achieve Performance Excellence and Customer Focus. In addition to these skills, she has been a GM at Xerox running an Outsourcing Portfolio, and also oversaw all large-scale transformation operating practices for sales operations, and service operations, for a $600M operating unit. She also was an Accenture Partner responsible for running a NA (NE) Strategy and Change Transformation Portfolio for Accenture, a $3B LOB. leading complex CRM and Sales Transformational Strategy and Change Programs in major brands like DHL, Ryder Logistics, Sony, etc. She has also held senior leadership roles at Xerox Canada ($1B), overseeing sales and service transformation/ operational modernization (s), and operating a P&L for their Outsourcing LOB. and Venture Capitalist. \”SC\” under Cindy’s leadership has won many awards: Top CEO in Digital Innovation – 2022 Bonhill Award, Mindbrige CEO of the Year Award for AI, ITWC Digital Disruption Award for AI, EY and CATA, Sara Kirke CEO Innovator Award, Start-up Canada AI Entrepreneur of the Year, both a National and Regional Award Winner, Top 100 Silicon Valley Companies to watch, Hot Vendor of the Year by Aragon research, etc, and most recently she was awarded an Honorary Applied AI Doctorate recognition from George Brown College. Cindy is a global thought leader with 14 books in the market and recently released a new book, The AI Dilemma. She is also a Forbes AI Board Advisor, an Adjunct AI Ethics/Strategy Professor at George Brown College, and a Board AI Advisor at Forbes and also at the University of Arizona. In 2022, she was recognized as one of the Top AI Global Influencers by Onaytica. She is a Board Advisor of the International AI Forum and is the Conference Chair in Nov 2022 focused on AI Modernization. She is also a Governor General Award Winner for her Technology Innovation Leadership advancing STEM and Innovation across Canada. Most recently she completed her ICD Board Certification to further advance her board director and governance leadership skills. Academically, Dr. Gordon has a doctorate from the University of Toronto (“Complexity Science and Technology”, and a Masters of Education from the University of Alberta (“Smart Wallets/ Smart Technology (Telematics). She has also completed advanced AI Graduate studies from MIT on AI Business Strategy (2021). Dr. Gordon is very active in the international and national AI communities, and sits on the: AI Forum Board of Advisors, Forbes AI Board of Advisors, and most recently she was an International Judge for AI Business Models at the Women in the June AI International Conference, and the Global AI Forum Conference as a Keynote. Board and Leadership Governance are key strengths of Dr. Cindy Gordon and managing complex transformation programs. Most recently, Cindy completed her ICD Board Certification and is passionate about ethics, transparency and strategy alignment with technology modernization programs (AI, IoT, Relationship Intelligence, Mood Health & Wellness).