Jennifer Charters joined Flagstar Bank in June 2018 as executive vice president and chief information officer. In her new position, she is responsible for providing overall executive leadership and strategic direction for the IT organization, including the successful delivery of technology initiatives and management of IT operations.

Previously, she was chief information officer, Corporate Technology, at Ally Financial. She is an experienced professional with 24 years of experience in IT financial services and telecommunications.

She serves as an executive board member of the Michigan Council of Women in Technology.