Scott Richert is the Chief Information Officer for Mercy. As the 5th largest Catholic health system in the U.S. Mercy was named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health. Mercy serves millions annually and includes more than 40 hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians.
As CIO of Mercy Scott is transforming the role of the technology organization to enable a consumer-centric delivery of digital capabilities that will improve the experience of Mercy’s patients and consumers. By combining the deliveries of these transformative capabilities with excellence in service management Scott and his teams will help shape the future of healthcare for Mercy. Serving in various roles within Mercy for over 25 years Scott has successfully implemented innovative technology solutions that have helped transform healthcare at Mercy all while delivering on the promise of reliable, scalable and cost-effective IT services for his organization. In addition, Scott and his team have taken their electronic health record expertise and hosting capabilities to the commercial market and now is a nation-wide IT services provider for healthcare providers across the country.