Ms. Sacks-Mandel is the Worldwide Chief Technology and Transformation Officer at Microsoft for the education industry. Prior to joining Microsoft, she was the Chief Information Officer at two unique technically advanced large public-school districts where she enabled student-centric teaching and learning which resulted in significant improvements in student outcomes. 

Prior to pivoting to Education, she led innovation teams at IBM, Walt Disney World, and provided management consulting at many others. Serena has won numerous state, national, and global awards for leadership, vision, technical excellence, and her commitment to supporting women in technology.