HCL Technologies - Bridging the Digital Disconnect - Modernizing Infrastructures to Deliver a Cohesive Customer Experience
Companies are under mounting pressure to deliver digital customer experiences that are fast, easy, effective, safe, and secure at each level of every interaction. The simple truth is that many organizations are unable to meet those demands. In many instances, they lack the orchestration and vision to execute their own digital roadmaps. In other cases, they lack the modernized infrastructure, software, and operating systems required to fulfill increasingly common expectations from customers who have grown accustomed to rich, multi-functional digital experiences across a wide variety of devices and channels. However, elegant customer experiences are possible when companies connect the dots and remodel back-end processes and supporting systems in parallel with digital and physical customer interfaces. In this white paper from HCL Technologies and HMG Strategy, you’ll discover the characteristics of success among digital transformation leaders along with recommendations for delivering exceptional digital customer experiences.
Protecting the Crown Jewels in the Pivot to Digital Transformation
Digital technologies offer companies incredible opportunities to create new revenue streams and to deliver new and improved customer experiences. But as organizations make the transition to a digital ecosystem, executives must also determine how to protect their crown jewels – mission-critical applications such as enterprise resource planning (ERP) systems from companies such as SAP and Oracle. These systems house companies’ most sensitive data such as customer information, corporate bank accounts, intellectual property and other critical assets. In this white paper from Onapsis and HMG Strategy, discover best practices for securing vital information contained in SAP and Oracle systems for those organizations that are shifting to a digital environment.
Preserving the Cyber Health of the Vendor Ecosystem
A company’s vendor ecosystem can expose the organization to new and dangerous threats each day. While many cyber teams focus on the results of cyber readiness surveys they send out to their vendors, supply chain and business partners, the problem with this approach is that cyber security profiles can change overnight. In this white paper from SecurityScorecard and HMG Strategy, discover how an intelligent, real-time ecosystem risk management solution can continually track the cyber profiles of vendors, partners, and other third-parties in the supply chain and enable companies to respond quickly to perceived threats.
Top 5 Value Areas for SAP S-4HANA Cloud and How to Start the Cloud Journey
In a world where cloud first is the path forward, SAP S/4HANA Cloud is taking ERP into the digital age. It is the intelligent cloud ERP from the trusted market leader that delivers the latest innovations and unparalleled industry expertise. With SAP S/4HANA Cloud you have the confidence to grow and change at any speed, with a real-time view of your business and the ability to act instantly – and wisely – on that insight. Outlined in this paper are the top five value areas for SAP S/4HANA Cloud.
Intelligent ERP - The Backbone of Digital Transformation
Today's systems of record have been overtaken by new systems of intelligence, which deliver automation, contextual collaboration and AI. IDC calls this enhanced ERP portfolio "intelligent ERP" or "i-ERP," and it is the backbone of digital transformation. In this report, IDC discusses new digital business models which enables enhanced user experiences and innovation, unlocking the value of information while addressing GDPR requirements. Read this whitepaper to understand the movement to i-ERP and assess the progress of vendors to realize the promise of i-ERP, which IDC predicts will run tomorrow’s business in an increasingly digital world.