Once the province of science fiction, artificial intelligence (AI) is fast becoming a reality. Companies are turning to AI technologies for a multitude of functions, from adaptable smartphone assistants to self-parking automobiles to life-saving medical equipment. As is true of most technological advances, AI’s business appeal boils down to three major goals: streamlining operations, improving productivity, and enhancing the bottom line. But applying AI to these goals in any substantive way is easier said than done, because organizational talent capable of leverage AI technologies lags behind the technologies themselves.