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Enhancing Customer Engagement in a Time of Recovery, an HMG Strategy-Okta Research Report
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This recent study of nearly 700 CIOs and technology executives from the world’s largest organizations reveals that as customer behavior has shifted since the world changed, technical and cultural barriers are preventing companies from delivering the seamless digital experiences their customers are seeking. Download this report to discover how customer interactions have changed over the past several months along with the opportunities and challenges that must be overcome to strengthen customer engagement.